Diploma in Medical Office Administration
Duration
9 Months (Tri-Semesters)
Entry Requirements
Tuition
$6700 (Local)
$11500 (International)
Course Delivery
On-Campus
Online
Program Overview
The Medical Administrative Assistant career diploma prepares students for a career as an entry-level medical administrative assistant. This program is consist of 8 Instruction Sets divided in to difference subjects.
Students will gain basic knowledge in office procedures as well as medical terminology, anatomy, and physiology. Students will develop written and oral communication skills, and they will apply their new knowledge and skills in their final course, Administrative and Clinical Procedures for the Canadian Health Professional.
Students will also be able to sit in for industry standard certifications in account applications and Microsoft Office.
Program Outcome
Upon completion of the program, students will be able to:
- Discuss the attributes of analytical and quantitative problem-solving
- Demonstrate computer and information literacy
- Recognize the laws and regulations regarding confidentiality in electronic health records
- Comprehend basic medical terminology, anatomy, and physiology
- Discuss basic pharmacology
- Describe how to process insurance claims particular to the Canadian Health Care System
- Determine how to perform the process of claims submissions by electronic data transfer
- Outline the general principles
Study Timeline
Introduction Health Care
Course Code: NAC 120
Total Lecture Hours: 40
Course Availability: Open Suggested Material: Introduction to Health Care | ISBN-13: 978-0357123072 | Author: Lee Haroun
Description: History of medicine; health care in Canada; medical insurance and third-party payers; technology in health care; the role of health information management professionals in health care; working in health information management; professional organizations.
Medical Terminology
Course Code: NAC 125
Total Lecture Hours: 25
Course Availability: Open
Suggested Material: Medical Terminology: A Short Course| ISBN-13: 978-0323824446 | Author: Davi-Ellen Chabner
Description: Students build a working medical vocabulary quickly with simulated practices exercise. Students will be able to learn omitting time-consuming, nonessential information, students will be able to master the basics of medical vocabulary including the most frequently encountered suffixes, prefixes, and word roots. In-class exercise will prepare students real-life scenarios.
Law in Allied Health
Course Code: NAC 135
Total Lecture Hours: 30
Course Availability: Open
Suggested Material: Medical Law, Ethics, & Bioethics for the Health Professions |ISBN-13: 978-0803627062| Author: Marcia Lewis
Description: Examine civil and criminal law, sources of law, and the steps of litigation; Distinguish between liability, negligence, and malpractice and explain how they relate to health care professionals; Explain defenses against medical malpractice and against criminal charges.
Ethics In Allied Health
Course Code: NAC 145
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Medical Law, Ethics, & Bioethics for the Health Professions |ISBN-13: 978-0803627062| Author: Marcia Lewis
Description: Identify the various ethical issues that health care professionals face; Discuss contemporary medical issues such as medical care access, including experimentation, paternalism and autonomy, and organ transplants; Discuss ethical issues regarding death, the right to die, and assisted suicide.
Confidentiality In Allied Health
Course Code: NAC 155
Total Lecture Hours: 45
Course Availability: Open
Suggested Material: Privacy and Confidentiality of Health Care Information |ISBN-13: 978-1556480256| Author: Jo Anne Czecowski Bruce
Description: This course will explain the uses and content of medical records; Describe the legal significance of confidentiality obligations, Explain the core concepts of HIPAA’s final Privacy Rule; Summarize the role of peer review in confidentiality issues; Describe confidentiality and security issues related to electronic medical records.
Confidentiality In Allied Health II
Course Code: NAC 160
Total Lecture Hours: 45
Course Availability: Open
Suggested Material: Privacy and Confidentiality of Health Care Information |ISBN-13: 978-1556480256| Author: Jo Anne Czecowski Bruce
Description: This course explains the legal significance of confidentiality obligations, Explains the core concepts of HIPAA’s final Privacy Rule; Summarize the role of peer review in confidentiality issues; Describes confidentiality and security issues related to electronic medical records
Office Finance
Course Code: NAC 142 A
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Quick Books Plus, Accounting, and Payroll Description: This course will teach students about office finance concepts; income; expenses; the computer and office finances; banking procedures, including bank deposits and electronic payroll preparation using Quick Book Plus software.
Medical Insurance I & II
Course Code: NAC 155A
Total Lecture Hours: 100
Course Availability: Open Suggested Material: Fordney’s Medical Insurance and Billing | ISBN-13: 978-0323795357 | Author: Linda Smith CPC CPC-1 CEMC PCS CMBS
Description: Introductions to medical insurance; types of insurance; insurance terminology; the insurance claim process; specific insurance carriers.
In this extensive course, students will Gain the medical insurance skills they need to succeed in today’s outpatient and inpatient settings! Students will learn about the role of billing specialists and their responsibilities in areas such as diagnostic coding, procedural coding, billing, and collection.
Using clear, easy-to-understand explanations, students will lean on different types of insurance coverage commonly encountered in hospitals, physicians’ offices, and clinics.
Basic Math in Allied Health
Course Code: NAC 110
Total Lecture Hours: 30
Course Availability: Open
Suggested Material: Intro to College Math | ISBN-13: 978-1097384310 | Author: Nathan Frey
Description: Identify and name decimal place values; Convert measurements in the metric system and for foreign currencies; Identify prefixes of the metric system; Use the percent to calculate percent increase or decrease, interest rate, sales tax, discounts, shipping charges, and base price; Identify the six steps for problem-solving; Calculate the following values: three types of averages, deductions from a paycheck, and simple and compound interest.
English Communication – College English
Course Code: NAC 122
Total Lecture Hours: 30
Course Availability: Open
Suggested Material: Student’s Book of College English 14 Edition | ISBN-13: 978-0134586489 | Author: David Skwire
Description: Identify the correct way to answer and place interoffice, long-distance, and conference calls; List and describe at least six components of effective oral communication; Identify the correct way to process incoming and outgoing mail; Process routine information requests and correspondence; Assist in writing well-structured letters that are professional in appearance; Correctly format, compose, and address business letters; Describe the purpose and format of memos; Identify the correct way to organize an email message; Explain safe and effective uses of email.
Integumentary and Musculoskeletal Systems
Course Code: NAC 208
Total Lecture Hours: 45
Course Availability: Open
Suggested Material: Introduction to Anatomy and Physiology First Edition | ISBN-13: 978-1619604124 | Author: Susan J. Hall
Description: Explain the anatomy and function of the integumentary system and musculoskeletal system; List diseases of the integumentary and musculoskeletal systems; Identify tests and procedures to diagnose and treat diseases of the integumentary and musculoskeletal systems; Use combining forms to build and analyze terms related to cellular anatomy, the integumentary system, and the musculoskeletal system.
Hematic, Lymphatic, Immune, and Cardiovascular Systems
Course Code: NAC 210
Total Lecture Hours: 50
Course Availability: Open
Suggested Material: Moore’s Clinically Oriented Anatomy Ninth, North American Edition | ISBN-13: 978-1975154066| Author: Arthur F. Dalley II Ph.D. FAAA
Description: Explain the anatomy and function of the hematic, lymphatic, immune, and cardiovascular systems; List diseases of the hematic, lymphatic, immune, and cardiovascular systems; Identify tests and procedures to diagnose and treat diseases of the hematic, lymphatic, immune, and cardiovascular systems; Use combining forms to build and analyze terms related to the of the hematic, lymphatic, immune, and cardiovascular systems.
Respiratory, Digestive, and Nervous Systems
Course Code: NAC 220 A
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Human Microscopic Anatomy: An Atlas for Students of Medicine and Biology | ISBN-13: 978-3540536666 | Author: Radivoj V. Krstic
Description: Explain the anatomy and function of the respiratory, digestive, and nervous systems; List the diseases of the respiratory, digestive, and nervous systems; Identify tests and procedures to diagnose and treat diseases of the respiratory, digestive, and nervous systems; Use combining forms to build and analyze terms related to the respiratory, digestive, and nervous systems.
Endocrine, Reproductive, and Excretory systems
Course Code: NAC 220 B
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Human Microscopic Anatomy: An Atlas for Students of Medicine and Biology | ISBN-13: 978-3540536666 | Author: Radivoj V. Krstic
Description: Explain the anatomy and function of the endocrine, reproductive and excretory systems; List diseases of the endocrine, reproductive, and excretory systems; Identify tests and procedures to diagnose and treat diseases of the endocrine, reproductive, and excretory systems; Use combining forms to build and analyze terms related to the endocrine, reproductive, and excretory systems.
Endocrine, Reproductive, and Excretory systems II
Course Code: NAC 220 C
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Human Microscopic Anatomy: An Atlas for Students of Medicine and Biology | ISBN-13: 978-3540536666 | Author: Radivoj V. Krstic
Description: Explain the anatomy and function of the sensory organs; List diseases of the sensory organs; Identify tests and procedures to diagnose and treat diseases of the sensory organs and the nervous system; Use combining forms to build and analyze terms related to the sensory organs; Differentiate between tumor types and explain how cancer develops; Classify cancers and describe the major methods of cancer treatment; Identify radiographic procedures and outline the types and uses of nuclear medicine tests; Summarize surgical methods and pathological processes; Describe the application of genetics to the study of diseases.
Introduction to Pharmacology
Course Code: NAC 250
Total Lecture Hours: 40
Course Availability: Open
Suggested Material: Introduction to Pharmacology | ISBN-13: 978-1437717068 Author: Mary Kaye Asperheim
Description: Define the basic elements of pharmacology; Understand the basics of drug regulatory agencies and enforcement.
Pharmacology
Course Code: NAC 260
Total Lecture Hours: 50
Course Availability: Open
Suggested Material: Lippincott Illustrated Reviews: Pharmacology, 8th Edition | ISBN-13 978-1975170554 | Author: Karen Whalen PharmD BCPS
Description: Identify common drugs, drug names, drug references, routes and forms of drug administration, and drug classification related to body systems; Define drug action and effect according to specific classifications.
Introduction to Pathology
Course Code: NAC 270
Total Lecture Hours: 80
Course Availability: Open
Suggested Material: Crowley’s An Introduction to Human Disease: Pathology and Pathophysiology Correlations | ISBN-13 978-1284183832| Author: Emily Reisner
Description: This course will provide students with a clear, well-illustrated explanation of the structural and functional changes associated with disease, the clinical manifestations of disease, and how to determine treatment. It reflects current information on the parthenogenesis of infectious diseases and how changes in the genome are expressed as disease
Introduction to Pathology II
Course Code: NAC 270
Total Lecture Hours: 50
Course Availability: Open
Suggested Material: Administrative and Clinical Procedures for the Canadian Health Professional Plus Choice Learning | ISBN-13 978-0134682419| Author: Valerie Thompson
Description: Health care, tests and communication; appointments, plans and billing; information, documents and procedures.